Adult English Proficiency Assessments - Best Plus | Best Literacy
Information For Test Administrators

BEST Plus Test Administrators

BEST Plus test administrators play a crucial role in ensuring that examinees give their optimum performance. Fostering a positive attitude, creating a conducive testing environment, and referencing the BEST Plus Scoring Rubric as the basis for scoring are important actions to ensure fairness to examinees.  These and other responsibilities are contained in the BEST Plus User Agreement, signed by each test administrator after training.

If you are a newly trained BEST Plus Test Administrator, read important information to help you get started.

Important Reminders:
  • Only trained test administrators may administer BEST Plus.

  • Tests may be purchased online at the CAL Store and may be activated using the online activation system. Tests should be activated one day in advance of testing to ensure their availability.

  • Test Administrators should follow procedures for administration and scoring as outlined in the Test Administrator Guide.

  • The BEST Plus Scoring Rubric should be placed near the test administrator and referred to during each test administration.

  • Raw scores on the semi-adaptive print-based version of BEST Plus must be converted to a scale score using the BEST Plus Score Management Software available on the red BEST Plus Test CD or the BEST Plus Test: USB. You can also download the Enhanced Score Management Software for free to score the print-based version without the CD or USB.

  • Scoring recalibration is strongly encouraged through the use of the BEST Plus Scoring Refresher Toolkit.  Contact your program administrator or BEST Plus User Support for more information.

Useful Links:

Visit the CAL store to purchase BEST Plus products online.

Activate BEST Plus Tests online at any time.

Learn about the Enhanced Score Management Software. Download the software by clicking here.

Learn about the how to move tests from one computer to another. Download the Test Transfer Program.

Contact Us

Place orders online through the CAL Store.

For questions regarding orders placed through the CAL Store,
Telephone:  1-855.543.9461 (toll-free)
Monday-Friday 8:30 am – 5:00 pm ET

CAL’s adult ESL assessments staff are available to answer questions about your assessments
Telephone: 1-866-845-2378, option 1 (toll free)
Monday-Friday 10 am – 6 pm ET