FAQs

Read answers to frequently asked questions.

Current Users

Thank you for being a valued customer of the BEST family of testing products published by the Center for Applied Linguistics (CAL). We share your dedication to helping adult English learners succeed in the classroom and in their careers.

CAL is committed to providing our test users with the highest quality of valid and reliable assessments. As part of this process, CAL works closely with the U.S. Department of Education, Office of Career, Technical, and Adult Education (OCTAE) to ensure that our assessments meet the needs of programs utilizing the National Reporting System.

This section of our website is designed to provide our customers with easy online access to tools and tips for using our assessments. In addition to the Quick Links section to the right, browse our right-hand navigation to get targeted information for administrators of BEST Plus 2.0 and BEST Literacy. There is also a section for BEST Plus 2.0 trainers.

Email CAL with any questions or suggestions you may have about how we can improve our testing instruments, tools, or customer service.

 

Quick Links

CAL Store.

Activate BEST Plus 2.0 test administrations.

Access Original BEST Plus information.

Visit the National Reporting System website.

Student Performance Levels.