Frequently Asked Questions
Categories:
Getting Started
Test Administrator Training
Ordering Materials
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What is the difference between purchasing test administrations and activating administrations?
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Do I need to order computer administrations to score the semi-adaptive print-based version?
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How do I order Test Administrator Guides for training workshops?
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How do I order the Scoring Refresher Toolkit and Scoring Refresher Workbooks?
Activating Tests
Online Activation
Semi-adaptive Print-based Version
Administration and Scoring
Score Management Software
Technical Support
Trainer Certification
What is the difference between purchasing test administrations and activating administrations?
It is helpful to think about purchasing and activating as making withdrawals from your bank account. In order to activate tests (withdraw money) you need to have tests in your program’s account (a balance in your bank account). Your program director or coordinator will need to order test administrations (make a deposit) if you balance is low or you have 10 or less administrations available. Please allow one business day for us to process your order and credit tests to your account (clearing the check). Once tests have been credited (deposited) to your program’s account, your program director or coordinator will receive a confirmation e-mail and you can begin activating (withdrawing) tests on your computer.
How do I order BEST Plus test administrations?
BEST Plus materials are available online through the CAL Store using a credit card or you can download an order form and include it with a purchase order or check and mail them to:
Center for Applied Linguistics
P.O. Box 418564
Boston, MA 02241-8564
If you are ordering through the CAL Store, you will need your program’s customer number at checkout (example of a customer number: BPDC0001).
Please allow one business day for processing. Signed copies of purchase orders must be received by CAL for all orders before we will ship your order.
Do I need to order computer administrations to score the semi-adaptive print-based version?
No. CAL will automatically credit your program with the administrations needed to score the semi-adaptive print-based version of the test when your order is shipped.
Remember, it is the program’s responsibility to keep track of how many test administrations in your program’s balance are for use with the semi-adaptive print-based and how many are for use with the computer-adaptive version. CAL is not responsible if a program uses its print-based administrations to administer the computer-adaptive version of the test.
How do I order Test Administrator Guides for training workshops?
Program directors, state professional development coordinators, and trainers can download an order form and fax it to us at 888-700-3629 with payment information. Please include the date of the training workshop and the name of the trainer on the order form.
Please allow one business day for processing. Signed copies of purchase orders must be received by CAL for all orders before we will ship your order.
How do I order the Scoring Refresher Toolkit and Scoring Refresher Workbooks?
Program directors, state professional development coordinators, and BEST Plus trainers can download an order form and fax it to CAL at 888-700-3629 with payment information. Please include the date of the training workshop and the name of the trainer on the order form.
Please allow one business day for processing. Signed copies of purchase orders must be received by CAL for all orders before we will ship your order.
BEST Plus test administrators are not eligible to purchase the Scoring Refresher Toolkit. Only program directors, state professional development coordinators, and BEST Plus trainers can order Scoring Refresher Toolkit materials.
What if my state or my umbrella organization is paying for my tests and my program runs out of test administrations?
If an umbrella organization (e.g. State Department of Education) purchases test administrations for your organization and you run out of administrations, you need to contact the umbrella organization and order additional tests through them. Any subsequent allotments must come directly from the original umbrella organization.
How can I pay for BEST Plus materials?
BEST Plus can only be purchased by programs that have trained BEST Plus test administrators. Once you have been trained on BEST Plus, materials are available for purchase online through the CAL Store using a credit card or you can download an order form and include it with a purchase order or check and mail them to:
Center for Applied Linguistics
ATTN: CAL Store
PO Box 630948
Baltimore, MD 21263-0948
If you are ordering through the CAL Store, you will need your program’s customer number at checkout (example of a customer number: BPDC0001).
Please allow one business day for processing. Signed copies of purchase orders must be received by CAL for all orders before we will ship your order.
