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US Resettlement: Domestic Service Provider ToolkitRole of the Resettlement AgencyHelps refugees understand the resettlement process, the specific services refugees can expect, and the roles of a case manager and other resettlement agency staff. Also covers the agency's expectations for the refugees' participation in their own resettlement, as well as the role of anchor relatives. The Role of Your Case Manager: Establishing Trust Communicating with Your Case Manager Click to see related lessons in the Overseas Service Provider Toolkit.
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