Role of the Resettlement Agency

Helps refugees understand the roles of a case manager and other resettlement agency staff so that they can develop realistic expectations about the help they will receive from the resettlement agency.

"Resettlement Town" identification of services (30-40 minutes) [Submitted by ICMC Turkey]

Resettlement Agency Case Study [Submitted by ICMC Turkey]

Resettlement Reality Role Play
(Intro: 15-30 minutes; Role play: 1.5 -2.5 hours) [submitted by IOM Bangkok]

What you will get / What you will not get
(2-3 minutes) [submitted by CWS/OPE Accra]

Click to see related lessons in the Domestic Service Provider Toolkit.