Skip to main content
Center for Applied Linguistics
Cultural Orientation Programs and Resources header

Overseas: Overseas Service Provider Toolkit

Role of the Resettlement Agency

Helps refugees understand the roles of a case manager and other resettlement agency staff so that they can develop realistic expectations about the help they will receive from the resettlement agency.

Role of the Resettlement Agency: Quiz (45 minutes) [Submitted by IOM Middle East)

Resettlement Agency/Community Services - Group Reading/Teaching (45-60 minutes) [Submitted by IOM Nepal]

"Resettlement Town" identification of services (30-40 minutes) [Submitted by ICMC Turkey]

Resettlement Agency Case Study [Submitted by ICMC Turkey]

Resettlement Reality Role Play
(Intro: 15-30 minutes; Role play: 1.5 -2.5 hours) [submitted by IOM Bangkok]

What you will get / What you will not get
(2-3 minutes) [submitted by CWS Accra]

Click to see related lessons in the Domestic Service Provider Toolkit.

Featured Publications Headline
Refugees up Close
Diverse group of people
Center for Applied Linguistics Logo