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CREDE Frequently Asked Questions

  1. What is the purpose of CREDE?

  2. What research projects are conducted for CREDE by CAL researchers?

  3. What products does CREDE produce?

  4. Where can I obtain information on two-way immersion programs in the U.S.?

  5. Where can I obtain information on secondary newcomer programs in the U.S.?

  6. How do I join the CREDE mailing list and receive the Talking Leaves newsletter?

  7. How can I get back issues of CREDE's Talking Leaves newsletter?

  8. Does the Center allow previewing of the videos or CD-ROMs?

  9. What is the CAL/CREDE postal address for ordering materials?

  10. How can I get a copy of the current CREDE publications order form?

  11. How do I place an order for CAL/CREDE publications?

  12. How long does it take to process and ship the order?

  13. Can the order be sent by Fed-Ex, UPS 2nd Day Air, or UPS overnight?

  14. Are out-of-stock materials placed on backorder?

  15. Does the Center give a discount on large orders?

  16. What is the CREDE policy on returned materials and refunds?

  17. What if I have additional questions about CREDE products?

  18. Who are the sole vendors for the Teaching Alive CD-ROM?

  19. Who is the sole vendor for the CREDE Research Reports, Educational Practice Reports, Directories, Occasional Reports, and Videos?

  20. Who are the sole vendors for the video series, "Meeting the Challenge of Teaching Linguistically Diverse Students?"

  21. Who owns the copyrights for the CREDE Research Reports, Educational Practice Reports, Multimedia, and Directories?

  22. How do I get permission to reprint part or all of a CREDE document?

  23. Are any CREDE reports available online?

  24. What other CREDE products are available online?

  25. How can I order books by CREDE researchers?





  1. What is the purpose of CREDE?

    CREDE assists the nation's population of diverse students, including those at risk of educational failure, to achieve academic excellence. The purpose of CREDE's research is to identify and develop effective educational practices for linguistic and cultural minority students, including those placed at risk by factors of race, poverty, and geographic location. In collaboration with the University of California at Santa Cruz, CAL prepares and disseminates materials for CREDE.

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  2. What research projects are conducted for CREDE by CAL researchers?



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  3. What products does CREDE produce?

    CREDE produces the following types of publications and products:



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  4. Where can I obtain information on two-way immersion programs in the U.S.?

    Information on two-way immersion programs is available online at www.cal.org/twi/directory/ and www.cal.org/twi/.

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  5. Where can I obtain information on secondary newcomer programs in the U.S.?

    Information about secondary newcomer programs is available online at www.cal.org/crede/newcomer.htm. In addition, the Newcomer database is available online at www.cal.org/newcomerdb/.

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  6. How do I join the CREDE mailing list and receive the Talking Leaves newsletter?

    Send your request to CREDE by mail, phone, fax, or email:

    CAL/CREDE
    4646 40th Street NW
    Washington, DC 20016-1859
    202-362-0700, ext. 218
    202-363-3740 (fax)
    crede@cal.org

    Include your name, institution, address, telephone number, fax number, and email address.

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  7. How can I get back issues of CREDE's Talking Leaves newsletter?

    Back issues of the newsletter are available online in PDF format.

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  8. Does CREDE allow previewing of the videos or CD-ROMs?

    The videos and CD-ROMs are not available for previewing.

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  9. What is the CAL/CREDE postal address for ordering materials?

    The address is CAL/CREDE, 4646 40th Street NW, Washington, DC 20016-1859.

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  10. How can I get a copy of the current CREDE publications order form?

    Download the order form here. Or, send your request to CREDE by mail, phone, fax, or email:

    CAL/CREDE
    4646 40th Street NW
    Washington, DC 20016-1859
    202-362-0700, ext. 218
    202-363-3740 (fax)
    crede@cal.org

    Include your name, institution, address, telephone number, fax number, and email address.

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  11. How do I place an order for CAL/CREDE publications or multimedia products?

    CAL/CREDE
    4646 40th Street NW
    Washington, DC 20016-1859

    We accept the following types of payment:

    To download a copy of the order form, click here.

    For shipping policies, click here. For sales tax policies, click here. Our federal identification number is 52-080-7619. For further questions on ordering, call 1-800-551-3709 or email store@cal.org.

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  12. How long does it take to process and ship the order?

    Prepaid orders are processed and shipped within 1 week. Purchase orders are processed and shipped within 2 weeks.

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  13. Can the order be sent by Fed-Ex, UPS 2nd Day Air, or UPS overnight?

    We normally ship library rate for U.S. orders, and surface rate for international orders. CREDE will send out orders by special shipping. The individual, company or school district placing the order must pay the exact additional cost.

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  14. Are out-of-stock materials placed on backorder?

    Our out-of-stock materials are placed on backorder, if they are being reprinted. Please contact us to check for availability (phone: 1-800-551-3709, fax: 1-888-700-3629, email: store@cal.org).

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  15. Does the Center give a discount on large orders?

    There are no discounts on orders.

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  16. What is the CREDE policy on returned materials and refunds?

    For returns policies, click here.

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  17. What if I have additional questions about CREDE products?

    You may email us at crede@cal.org or call us at 202-362-0700, ext. 247 and ask to speak with the CREDE Dissemination Assistant.

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  18. Who are the sole vendors for the Teaching Alive CD-ROM?

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  19. Who is the sole vendor for the CREDE Research Reports, Educational Practice Reports, Directories, Occasional Reports, and Videos?

    CAL/CREDE, 4646 40th Street NW, Washington, DC 20016

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  20. Who are the sole vendors for the video series, "Meeting the Challenge of Teaching Linguistically Diverse Students?"

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  21. Who owns the copyrights for the CREDE Research Reports, Educational Practice Reports, Multimedia, and Directories?

    CREDE, University of California, 1156 High Street, Santa Cruz, CA 95064, crede@cats.ucsc.edu, www.crede.ucsc.edu.

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  22. How do I get permission to reprint part or all of a CREDE document?

    All inquiries should be addressed to Dissemination Coordinator, CREDE/CAL, 4646 40th Street NW, Washington, DC 20016-1859.

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  23. Are any CREDE reports available online?

    Many CREDE reports are available online at: www.cal.org/crede/pubs/.

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  24. What other CREDE products are available online?

    CREDE also produces two-page Research Briefs, Practitioner Briefs, and ERIC Digests, which are online. Also available online are the Directory of Two-Way Immersion Bilingual Programs in the United States, the Newcomer Database for Secondary School Programs in the United States, and all issues of the CREDE newsletter Talking Leaves.

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  25. How can I order books by CREDE researchers?

    Books by CREDE researchers are available through CREDE's virtual bookstore in conjunction with Amazon Books at www.crede.ucsc.edu/products/print/books.html. You can also order them from the individual publisher.

    Recent publications by CREDE researchers include (click on individual listings to order from publisher):

    Bilingual Education
    ISBN: 0-939791-94-3
    Edited by Donna Christian & Fred Genesee

    Classroom Diversity: Connecting Curriculum to Students' Lives
    ISBN: 0-325-00332-7
    Edited by Ellen McIntyre, Ann Rosebery, & Norma González

    Dual Language Education
    ISBN: 1-85359-531-4
    by Kathryn Lindholm-Leary

    Dual Language Instruction: A Handbook for Enriched Education
    ISBN: 0-8384-8801-3
    by Nancy Cloud, Fred Genesee, & Else Hamayan

    Leading for Diversity: How School Leaders Promote Positive Interethnic Relations
    ISBN: 0-7619-7898-4
    by Rosemary Henze, Anne Katz, Edmundo Norte, Susan E. Sather, & Ernest Walker

    Making Content Comprehensible for English Language Learners: The SIOP Model
    ISBN: 0-205-29017-5
    by Jana Echevarria, MaryEllen Vogt, & Deborah Short

    Teaching Transformed: Achieving Excellence, Fairness, Inclusion, and Harmony
    ISBN: 0-8133-2269-3
    by Roland Tharp, Peggy Estrada, Stephanie S. Dalton, & Lois A. Yamauchi

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Last Updated: 5/17/02