Module 3: Reliability
Scenario - Business
Aysun works for a travel and tour company that hires people proficient in a variety of languages to act as tour guides. She is in charge of administering proficiency tests to potential new hires, and often finds herself explaining the results of the assessment to test-takers.
How could Aysun handle each of the situations below? Get out a sheet of paper. Using what you’ve learned about reliability, brainstorm possible answers to these questions. Then scroll over the questions to find sample answers.