Module 3: Reliability
Scenario - Government

Tala works for a federal government agency administering oral proficiency tests to employees.  She often finds herself explaining the results of the assessment to test-takers.




How could Tala handle each of the situations below? Get out a sheet of paper.  Using what you’ve learned about reliability, brainstorm possible answers to these questions.  Then scroll over the questions to find sample answers.






Positive Washback

Explaining the concept of reliability to test-takers can increase their confidence in test results.  When test-takers know that the assessment is reliable, you can encourage them to work hard between tests and demonstrate their improvement.