Contact Us
We are here to help! Whether you have questions about BEST assessments, need technical support, or require assistance with training, our knowledgeable staff is ready to assist you.
Purchase Orders & CAL Store Support
- Place orders online via the CAL Store.
- Please email all purchase orders and quote requests to store@cal.org
- Contact CAL Store by phone: 800-551-3709 (Monday-Friday 10:00 am – 5:00 pm ET)
Assistance with BEST Assessments
Please use the form below to contact us. Please select one of the following categories:
- General information about BEST assessments – Questions about test content, usage, policy, or any miscellaneous inquiries
- CAL Test Platform and Web Portal – Technical assistance for test administration
- BEST Plus training and trainer certification – Information about training requirements and scheduling
CAL’s knowledgeable and helpful staff are available to answer any questions you may have.
The BEST user support line is currently facing technical difficulties, and is unavailable. Please reach out to us at aea@cal.org for assistance. Thank you for your patience as we work to resolve this issue.
Email:Â aea@cal.org
Telephone: 1-866-845-2378, option 1 (toll free)
Monday-Friday 10:00 am – 5:00 pm ET
Place orders online through the CAL Store.
For questions regarding orders placed through the CAL Store,
Email:Â store@cal.org
Monday-Friday 10:00 am – 5:00 pm ET
You may also reach us by telephone: 1-866-845-2378 (toll free)
Monday-Friday 10:00 am – 5:00 pm ET
